Privacy Policy

Last updated: December 31, 2025

This Privacy Policy describes how FarmRate (“we”, “us”, or “our”) collects, uses, and discloses your information when you use our mobile application (the “Service”) and informs you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

1.1 Definitions

For the purposes of this Privacy Policy:

Account

means a unique account created for you to access our Service or parts of our Service.

Application

refers to FarmRate, the mobile software application provided by the Company.

Company

(referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to FarmRate.

Country

refers to Nigeria.

Device

means any device that can access the Service such as a smartphone, tablet, or computer.

Personal Data

is any information that relates to an identified or identifiable individual.

Service

refers to the Application.

Usage Data

refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

You

means the individual accessing or using the Service.

2. Information We Collect

2.1 Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Farm location information (if applicable)
  • Profile information

2.2 Usage Data

We collect Usage Data automatically when you use the Service. Usage Data may include:

  • Your Device's Internet Protocol address (IP address)
  • Device type and unique device identifiers
  • Mobile operating system
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on pages
  • Other diagnostic data

2.3 Information Collected While Using the Application

While using our Application, we may collect, with your prior permission:

  • Camera and Photo Library: We request access to your device's camera and photo library to allow you to upload farm images, crop photos, and other agricultural documentation. These images may be uploaded to our servers to provide features of the Service.
  • Location Data: We may request access to your location data to provide location-based features such as farm mapping and regional recommendations.

Note: You can enable or disable access to this information at any time through your Device settings.

3. How We Use Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service: Including monitoring the usage of our Service
  • To manage your Account: To manage your registration as a user of the Service
  • To contact you: To contact you by email, push notifications, SMS, or other forms of electronic communication regarding updates, security notices, or informative communications
  • To provide customer support: To respond to your inquiries and provide technical assistance
  • To improve our Service: Through data analysis, identifying usage trends, and evaluating the effectiveness of our features
  • For agricultural insights: To provide you with farming ratings, recommendations, and relevant agricultural information
  • To manage your requests: To attend and manage your requests to us

4. Sharing of Your Personal Data

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal information with third-party service providers to monitor and analyze the use of our Service, provide cloud storage, or process payments
  • With your consent: We may disclose your personal information for any other purpose with your consent
  • For legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities

5. Data Retention

We will retain your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or improve the functionality of our Service.

6. Data Security

The security of your Personal Data is important to us. We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You have the right to request copies of your personal data
  • Correction: You have the right to request correction of inaccurate or incomplete data
  • Deletion: You have the right to request deletion of your personal data
  • Restriction: You have the right to request restriction of processing your personal data
  • Data Portability: You have the right to request transfer of your data to another organization
  • Objection: You have the right to object to our processing of your personal data

You may update, amend, or delete your information at any time by signing into your Account and visiting the account settings section. You may also contact us to request access to, correct, or delete any personal information.

8. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

9. Third-Party Services

Our Service may contain links to other websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the “Last updated” date at the top of this Privacy Policy
  • Sending you an email notification (if applicable)
  • Displaying a prominent notice in our Service

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

Questions About Your Privacy?

If you have any questions about our Privacy Policy, please contact us

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